CC, BCC, Reply to All – the deadly trio, Part 2.
How to spare each other from the overuse of these three simple e-mail functions
In last week’s article I discussed typical ways in which the “CC”, “BCC” and the “Reply to all” functions get misused at workplaces. This week I will focus on possible solutions to those problems.
How can we change our e-mailing habits?
Have we got a problem with our e-mailing habits? Let’s change them. Let’s agree on some simple rules and then stick to them.
This approach often works. It helps people understand each other’s preferences. It helps to harmonise people’s communication habits. In this article I will give you some examples of such rules that can simplify e-mailing and reduce e-mail burden.
But there is a deeper layer to the CC-BCC issue that we shouldn’t ignore. Without fully understanding the root cause that makes people overuse or misuse the CC function, we will only be able to scratch the surface using our new guiding rules for e-mail use. The real problem won’t be solved.
It will just be another incident of bear-shaving: a superficial treatment of a much deeper problem.
Useful guiding rules to make e-mailing more efficient: Read More